Terms of Service

1. Agreement

These Terms of Service (“Terms”) are an agreement between you and the operator of BuiltFor identified at the top of this page (“BuiltFor”, “we”, “us”). They govern the BuiltFor website, the dashboard, the sites we host for you, and everything else we provide (together, the “Service”).

By creating an account, claiming a demo site, or using the Service, you agree to these Terms and to our Acceptable Use Policy, which is part of them. Our Privacy Policy describes how we handle information. If you don’t agree, don’t use the Service.

2. Age and eligibility

• You must be at least 18 years old.
• You must use the Service for a business, and you must have the authority to bind that business to these Terms. “You” means you and the business.
• The Service is offered to businesses located in the United States. You confirm that your business is located in the United States. We may close accounts that aren’t.

3. Using the Service

While your account is in good standing, you may use the Service for your business as described on our website. We may change, suspend, or discontinue any part of the Service at any time. If a change meaningfully reduces what your plan includes, we’ll give you advance notice.

The Service may link to or rely on third-party services you choose to use with it, such as your domain registrar. We aren’t responsible for them.

4. Your account

Keep your login details secure and your account information accurate. You’re responsible for all activity under your account, including by anyone you give access to. Tell us promptly if you believe your account has been compromised.

Each account holds one site. We may access your account and site to provide support, investigate a problem or a suspected violation, or keep the Service secure.

5. Free trial

New accounts start with a free trial of the length stated at signup. We may offer longer trials as promotions. No payment method is needed to start a trial.

When the trial ends, your site stays live if you’ve subscribed. Otherwise it stops being served until you subscribe. We may keep your content for a period so that a later subscription restores it, but we don’t guarantee how long.

The trial runs once per account. Deleting and recreating a site doesn’t restart it.

6. Fees and billing

BuiltFor is a subscription. Current prices and billing options (monthly or annual) are shown on our pricing page and at checkout.

• Automatic renewal. Your subscription renews automatically at the end of each billing period, monthly or annually, and your payment method is charged the then-current price until you cancel.
• Subscribing during the trial. Your first charge is on the date shown at checkout, and your billing period starts then.
• Payment processing. Payments are processed by a third-party payment processor. You authorize it to charge your payment method for each billing period.
• Price changes. We may change our prices. We’ll give you advance notice, and new prices won’t apply retroactively. If you don’t agree with a price change, you may reject it by canceling before your next payment date.
• Taxes. Prices don’t include taxes. Any taxes we’re required to collect are added at checkout or on your invoice.

7. Cancellation and refunds

You may cancel at any time from your dashboard. There are no contracts and no cancellation fees.

• Cancellation takes effect at the end of your current billing period, and your site stays live until then. There are no refunds or credits for unused time, including on annual plans, except at our discretion or where the law requires.
• A subscription canceled before its first charge ends immediately, and nothing is charged.
• Deleting your site doesn’t cancel your subscription.
• No refund is owed when we suspend or close your account for a violation of these Terms or the Acceptable Use Policy.

8. Non-payment

If a payment fails, we may suspend your site or end your subscription. A suspended site is restored when the payment is made. An ended subscription is not restored by payment; subscribe again to bring your site back.

If you dispute a charge with your bank instead of contacting us, we may close your account.

9. Your content

“Your content” means everything you put into the Service: business details, text, photos, logos, and messages visitors send through your contact form.

• Ownership. You own your content.
• License. You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, modify (for example, to resize images), display, transmit, and back up your content as needed to provide the Service. The license ends when your content is deleted from the Service, except for backup copies.
• Rights. You confirm that you have the rights to everything you publish and that your content complies with our Acceptable Use Policy.
• Publication. Anything you publish is public, including business details such as your address and phone number, and may be read by anyone, including search engines and AI crawlers.
• Visitor messages. We forward messages from your contact form to the email address you’ve published and may keep a copy. We don’t guarantee delivery.
• Featuring your site. We won’t feature your site in our marketing without your written permission.

10. Your site and your visitors are your responsibility

Your site has its own visitors and customers. You’re solely responsible for your site and for them: for the accuracy of what your site says, including business details, licensing and certification claims, and prices; for the products and services you offer and the support you give; for how you use messages visitors send you; and for complying with the laws that apply to your business and your site, including privacy, marketing, and consumer-protection laws.

We publish a privacy notice on your site describing what the site collects and how it’s handled. By publishing your site you adopt it and agree to act consistently with it. We handle your visitors’ information as your service provider, on your behalf.

We aren’t liable for your site or your visitors, and we don’t provide legal advice about them.

11. Our designs, software, and images

The designs, code, software, and everything else that makes up the Service, other than your content, belong to us or our licensors. While you have an account, you may use them only as part of your BuiltFor site. You may not copy a design or your site’s code for use elsewhere, resell the Service, or remove any notices. We may update the design your site uses at any time.

Stock images we provide are licensed for use on your BuiltFor site only. We may replace a stock image at any time.

We don’t offer an export of your site. If you send us feedback or suggestions, we may use them without any obligation to you.

12. Demo sites

A demo site we built for your business before you signed up is a starting point, not a finished site. Demos are created from publicly available information about your business using software, including AI tools, and may contain errors. Review and correct everything before you publish. Unclaimed demos are removed after a period we set.

13. Domains

Your site is served at a BuiltFor address that we assign. You don’t own that address, and we may change how BuiltFor addresses are structured.

You may connect a domain you own. You’re responsible for registering and renewing it, following our setup instructions, and having the right to use it. While your site isn’t being served, visitors to your domain may see a placeholder page. When your subscription ends or you delete your site, we stop serving your domain; the domain stays with you. We don’t register, sell, or transfer domains.

14. Enforcement and copyright complaints

If we believe your site or account violates these Terms or the Acceptable Use Policy, breaks the law, or puts the Service or others at risk, we may remove content, take your site offline, or suspend or close your account. Where practical, we’ll tell you.

We respond to copyright complaints as the Digital Millennium Copyright Act provides. Send a notice that meets the Act’s requirements to our designated copyright agent, identified at the top of this page. We may remove content that a valid notice identifies and tell the customer who published it, we accept counter-notices from customers, and we close the accounts of repeat infringers.

15. Availability and support

We don’t warrant that the Service will be uninterrupted, timely, or error-free, and we don’t offer service credits. We aren’t responsible for failures caused by events beyond our reasonable control. Support is by email. Response times aren’t guaranteed.

16. Termination

• By you. Cancel your subscription or delete your site from your dashboard at any time. To close your account, email us.
• By us. We may suspend or close your account for a violation of these Terms or the Acceptable Use Policy, for non-payment, where the law requires, or if we discontinue the Service. If we close your account without cause or discontinue the Service, we’ll give you advance notice and refund any prepaid fees for the period after closure. Closing an account for a violation is not without cause, and no refund is owed.
• Effect. Deleting your site is permanent: it stops being served, and we delete its content and records. Sections that by their nature should survive (payment obligations, responsibility for your content and your site, disclaimers, limits on liability, indemnity, governing law) survive termination.

17. Disclaimers

The Service is provided “as is” and “as available”. We make no warranties beyond what these Terms say, and to the extent the law allows we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. No advice or information you get from us creates a warranty. We don’t promise business results: a website can’t guarantee customers, calls, leads, or search rankings.

18. Limitation of liability

To the extent the law allows:

• We aren’t liable for indirect, incidental, special, consequential, or punitive damages; for lost profits, revenue, business, or data; for loss of, or unauthorized access to, your content or data; or for the conduct or content of your visitors or of third parties, even if we were told such losses were possible.
• Our total liability for everything arising out of these Terms or the Service is limited to the greater of the amount you paid us in the 12 months before the claim or $100.

These limits apply to every kind of claim, whether in contract, tort, under statute, or otherwise, and are a fundamental part of the agreement between us. Some states don’t allow some of these limits, so some may not apply to you.

19. Indemnity

You’ll defend, indemnify, and hold us harmless from claims, damages, and expenses (including reasonable legal fees) arising from your content, your site, your business, your domain, claims by or on behalf of your visitors, or your violation of these Terms or the law.

20. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in California, and you and we both consent to those courts. Before filing a claim, email us so we can try to resolve it informally.

21. Changes to these Terms

We may update these Terms. If a change meaningfully reduces your rights, we’ll notify you, by email or a notice in the dashboard, before it applies to you. Changes don’t apply retroactively. For an existing subscription, a material change applies at your next renewal, except a change required by law or to the Acceptable Use Policy, which applies on the date we state. If you don’t agree to a change, cancel before it applies to you. Continuing to use the Service after a change applies accepts it.

22. General

• Assignment. We may assign these Terms, including to a successor entity or in connection with a reorganization, merger, or sale. You may not assign them without our written consent.
• Notices. We send notices to the email address on your account; keep it current. Notices we send electronically satisfy any requirement that they be in writing. Send notices to us at hello@justbuiltfor.com or the mailing address at the top of this page.
• Entire agreement. These Terms, the Acceptable Use Policy, and the Privacy Policy are the entire agreement between us about the Service and replace any earlier agreements.
• Severability and waiver. If part of these Terms can’t be enforced, the rest still applies. If we don’t enforce something, we can still enforce it later.
• No third-party rights. These Terms don’t create rights for anyone else.

23. Contact

hello@justbuiltfor.com.